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Exchange/Refunds
At Amber Imran, we are dedicated to providing exceptional service. While we hope you are satisfied with your purchase, we do not offer returns or exchanges under standard conditions. Our policies are as follows:
Faulty Products:
If you encounter a quality issue, you must notify us within 48 hours of delivery.
Once the concern is reviewed by our Quality Department, we may offer an exchange or store credit in the event of a significant defect.
Customized or Discounted Orders:
Items that are customized or purchased at a discount are not eligible for returns, refunds, or chargebacks.
Order Changes or Cancellations:
For orders paid via credit card or bank transfer, cancellations or changes must be made within 48 hours of placing the order.
Thank you for choosing Amber Imran. We value your trust and aim to address any concerns promptly within the outlined guidelines.
Faulty Products:
If you encounter a quality issue, you must notify us within 48 hours of delivery.
Once the concern is reviewed by our Quality Department, we may offer an exchange or store credit in the event of a significant defect.
Customized or Discounted Orders:
Items that are customized or purchased at a discount are not eligible for returns, refunds, or chargebacks.
Order Changes or Cancellations:
For orders paid via credit card or bank transfer, cancellations or changes must be made within 48 hours of placing the order.
Thank you for choosing Amber Imran. We value your trust and aim to address any concerns promptly within the outlined guidelines.
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